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Published at November 27An AI-Assisted Multi-Agent Dual Dialogue System to Support Mental Health Care Providers
cs.HC
Released Date: November 27, 2024
Authors: Onno P. Kampman1, Ye Sheng Phang1, Stanley Han1, Michael Xing1, Xinyi Hong1, Hazirah Hoosainsah1, Caleb Tan1, Genta Indra Winata2, Skyler Wang3, Creighton Heaukulani1, Janice Huiqin Weng1, Robert JT Morris1
Aff.: 1MOH Office for Healthcare Transformation, Singapore; 2Capital One; 3McGill University

| Response Generation Source | ||||
|---|---|---|---|---|
| TES facet | Human | GPT-4o | Llama 3 70B | Llama 3 8B |
concern |
(-1.06, 0.29) | (1.66, 0.10) | (1.87, 0.07) | |
resonate |
(-0.09, 0.93) | (1.72, 0.09) | (2.45, 0.02) | |
warmth |
(-1.38, 0.17) | (1.06, 0.29) | (1.64, 0.11) | |
attuned |
(-0.18, 0.86) | (2.17, 0.04) | (1.65, 0.10) | |
cognitive |
(-1.28, 0.21) | (0.50, 0.62) | (1.67, 0.10) | |
understanding |
(-1.23, 0.23) | (0.63, 0.54) | (1.17, 0.25) | |
acceptance |
(-1.26, 0.21) | (1.19, 0.24) | (1.49, 0.14) | |
average |
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